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At Wetherly International LLC your privacy is a priority. At Wetherly LLC we seek to provide products, services, and offers of value to you and your business. We use information from our interactions with you and other customers, and from other parties, to help us achieve that goal.

We also recognize and respect your privacy. Accordingly, we have procedures intended to ensure that your business and personal information is handled in a safe, secure, and responsible manner.

  • Whenever you order from us by phone, in person, or at wetherly.com, we obtain from you the information we need to complete your transaction. This information may include your name, address, telephone number, driver’s license number, birth date, and e-mail address. If you use a credit or debit card or pay by check, it will include your account number.

  • If you choose to use or participate in one of our various services, promotions, programs, surveys, or clubs, we may collect additional information. For example, if you sign up for our support services, we will ask you for information on systems you have installed including log in and password information so that we can service your equipment.

  • From your transactions and other interactions with us, we obtain information concerning the specific products or services you purchase or use.

Using the Information We Collect

We use the information we collect for various purposes, including:

  • to complete your purchase transactions;

  • to provide the services you request;

  • to send you our newsletters, catalogs and other offerings through the mail;

  • to contact you about the status of your orders;

  • to identify your product and service preferences, so that you can be informed of new or additional products, services, and promotions that might be of interest to you;

  • to notify you of product recalls, patches, and updates or provide other information concerning products you have purchased; and

  • to improve our merchandise selections, customer service, and overall customer experience.

Information We Share with Others

  • Service Providers: We provide information to other companies, including those within the Wetherly LLC group, to help us bring you the products and services we offer.

  • Third-Party Offers: We do not provide any information to third party companies that are not directly involved in the operation and support of your account.

  • Others: On rare occasions, we may be required to disclose customer information pursuant to lawful requests, such as subpoenas or court orders, or in compliance with applicable laws. Also, if the ownership of all or a part of a business within the Wetherly LLC group were to change, customer information pertinent to that business’s operations would likely be transferred to, or licensed for use by, the new owner.

Safeguarding the Information We Collect

Within the Wetherly International LLC group, we protect against unauthorized disclosures by limiting access only to those of our employees who need the information to do their jobs. We also inform all Wetherly LLC employees about their responsibility to protect our customers’ privacy and give them clear guidelines for adhering to our own business ethics standards and confidentiality policies.

We limit the information we provide to outside companies to only the information we believe is appropriate to enable them to carry out their responsibilities under our contracts. We contractually require that the information provided be used only for the specifically authorized purpose and that its confidentiality be maintained.

E-mail Communications

You will receive promotional e-mail communications only if you have asked to receive such material.

Secure Online Shopping

You can feel safe shopping with wetherly.com. We use industry standard Secure Socket Layer software (SSL) to encrypt your personal and credit card information during the order checkout process. Wetherly LLC further guarantees that your online transaction will be secure, and that your credit information will be protected.

Still don’t want to use your credit card on the Internet? No problem. Just call 1-800-338-8880 and one of our Customer Service representatives will gladly take your order over the phone. You can call us 24 hours a day, seven days a week. 

Our Use of Cookies

wetherly.com regularly uses cookies. A "cookie" is a small file stored by your web browser on your computer's hard drive. Cookies allow us to recognize who you are when you arrive at our site by associating the anonymous identification numbers in the cookie with other information you as a customer have provided us. That customer information is stored on our secured database. At no time is your personally identifiable information (name, street address, credit card number) stored within one of our cookies.

Cookies allow us to understand how you clicked to our site and what pages you click on during your visit to our site.  Knowing who you are and how you prefer to shop allows us to improve your shopping experience and speed your checkout process. We do not use the cookie to track your activity on sites other than those operated by Wetherly LLC.  

Accepting cookies through your web browser is your personal choice. You can still shop and purchase from wetherly.com even if you set your browser to disable cookies. However, if you choose not to accept cookies, we may not be able to provide you with as exceptional a shopping experience as one that is specifically tailored to your needs.

Aggregate Information

We collect non-personal information about how users navigate through our web site. We aggregate this statistical information in order to improve our site, and we may share this information with our affiliates or other outside companies. This aggregated information does not include individual names or personal data, so it does not identify you or any other customer.

Children’s Privacy

We do not knowingly collect any personal information from children under the age of 18 on our web site.

Links to Other Sites

While visiting wetherly.com, you may link to web sites operated by our business partners or other third parties. When you provide personal information at one of those sites, you are subject to the privacy policy of the operator of that site, not the Wetherly LLC privacy policy. We encourage you to read that policy before submitting any personal information.

Information

If we change our privacy policy in the future, we will let you know. When considering any change, your privacy will remain a priority.

If you would like further information, or have any questions, about our privacy policy:

 

 

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